Join the PSHH Team!
We are always searching for passionate individuals to help move our mission forward. PSHH offers many rewarding opportunities to strengthen your career while making a difference. When you join our team, you are entering a culture of respect, collaboration, integrity, and professionalism.
We seek ambitious candidates who identify with our mission and are eager to contribute to the success of our team. Does this sound like you? Spend this season of your career building resilient communities with us!
To apply, send your resume to hr@pshhc.org and complete our online application, linked below.
San Luis Obispo, CA
People’s Self-Help Housing (PSHH) is seeking a compassionate and organized Assistant Property Manager to join our team. In this role, you will support the property manager in overseeing the daily operations of our San Luis Obispo property and work closely with residents, many of whom are experiencing homelessness. Your primary responsibilities will include tenant relations, property maintenance coordination, and ensuring compliance with housing regulations.
With a mission to build affordable homes with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara and Ventura counties, we offer a broad array of programs to promote health, education and connections to community-based resources.
This is a full-time position (40 hours per week, 5 days per week). Monday to Friday, 2 p.m. to 11:00 p.m.
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/Vision, LTD/STD
- Pension Profit Sharing Plan
- Paid Vacation, Holidays and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Responsibilities:
- Be an on-site presence while the Property Manager is away from the office.
- Answer the telephone and record accurate phone messages. Respond to incoming requests for materials (applications, maintenance requests, etc.)
- Handle on-site emergencies appropriately while on duty by contacting vendors for emergency maintenance issues and contacting appropriate law enforcement agencies for criminal activity.
- While on duty, take maintenance requests that are not of an emergency nature for submittal to the resident manager(s).
- Assist tenants with issues brought to the office.
- Report to the resident manager(s) on any incidents, calls, and maintenance needs that occurred while on duty.
- Other reasonably related business duties as assigned by the resident manager(s) and/or Property Manager.
- Assist with giving notices for inspections, attending inspections, and completing work orders.
- Assist with the move-in, annual recertification, and interim recertification processes.
- Keep the waiting list updated on Yardi.
- Keep records, files, and office in order.
- Respond in a timely manner to requests for information via phone or email.
- Assist in conducting monthly resident events.
- Assist with the monthly rent process.
- Build positive relationships with residents and coworkers.
Requirements:
- Must have strong communication skills, both verbally and in writing.
- Must have strong listening and interpersonal skills.
- Experience working with the homeless population.
- Bilingual is preferred but not required
- Ability to manage confidential information in a sensitive manner.
- Ability to maintain cultural sensitivity when working with the public and our staff.
- Ability to type 45+ words per minute.
- Ability to work independently with minimum supervision.
- Proven record of meeting deadlines and managing multiple priorities.
- Strong understanding of the Microsoft Office Suite, program planning and creation of event and program materials (brochures, flyers, etc.)
- Previous experience in an office administration position and office setting
- Property management experience is a plus
- High school graduate or GED.
- May have to sit, stand, and/or walk for long period of time.
- May have to reach, squat, bend, and/or lift office-related objects.
- Must possess a valid California driver’s license and current automobile insurance
Starting Compensation Range: $25.00-$28.00 per hour (final salary rate will be determined based on experience and skills).
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Guadalupe, CA
People’s Self-Help Housing (PSHH) is looking to hire a motivated Assistant Property Manager to assist with our properties from the Goleta area to 5 Cities. This position will require traveling about 40% of the time. The remaining work hours will be spend at our Guadalupe, CA property.
With a mission to build affordable homes, with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is a the longest serving nonprofit developer on California’s Central Coast. We serve low income working families, farmworkers, seniors and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara and Ventura counties, we offer a broad array of programs to promote, health, education and connections to community-based resources.
This is a full time position (40 hours/week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/ Vision, LTD/ STD
- Pension Profit Sharing Plan
- Paid Vacation, Holidays and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Responsibilities
- Be an on-site presence while the Resident Manager is away from the office.
- Answer the telephone and record accurate phone messages. Respond to incoming requests for materials (applications, maintenance request, etc.)
- Handle on-site emergencies appropriately while on duty, by contacting vendors for emergency maintenance issues, and contacting appropriate law enforcement agencies for criminal activity.
- While on duty, take maintenance requests that are not of an emergency nature for submittal to Resident Manager(s).
- Assist tenants with issues brought to the office.
- Report to Resident Manager(s) on any incidents, calls, and maintenance needs which occurred while on duty.
- Other reasonably related business duties as assigned by Property Manager, Senior Property Manager, and Portfolio Manager.
- Assist with giving notices for inspections, attend inspections, and complete work orders.
- Assist with the move-in, annual recertification, and interim recertification processes.
- Keep the waiting list updated on Yardi.
- Assist with duties related to processing tenant applications.
- Keep records, files, and office in order.
- Respond in a timely manner to requests for information via phone or email.
- Assist in conducting monthly resident events.
- Assist with the monthly rent process.
- Build positive relationships with residents and coworkers.
- Provide assistance at our larger sites and/or fill-in during site manager absences.
- Travel to multiple properties on a weekly basis, depending on task assignments and deadlines.
Requirements
- Must have strong communication skills, both verbally and in writing; Spanish language is required.
- Must have strong listening and interpersonal skills.
- Ability to manage confidential information in a sensitive manner.
- Ability to maintain cultural sensitivity when working with the public and our staff.
- Ability to type 45+ words per minute.
- Ability to work independently, with minimum supervision.
- Proven record of meeting deadlines and managing multiple priorities.
- Strong understanding of the Microsoft Office Suite, program planning and creation of event and program materials (brochures, flyers, etc.)
- Ability to travel 50% of the work week
- Works collaboratively in a team environment
- Ability to prioritize, multitask and meet deadlines autonomously
Starting Compensation Range: $25.00-$28.00 per hour (final salary rate will be determined based on experience and skills).
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
San Luis Obispo, CA
People’s Self-Help Housing is seeking a dedicated and experienced IT Service Manager to oversee our IT service management operations. The ideal candidate will be responsible for ensuring the smooth functioning of IT services, managing support teams, and implementing best practices to enhance service delivery. This role requires a strong understanding of various IT systems and networks, along with excellent organizational and analytical skills.
With a mission to build affordable homes with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full-time position (40 hours per week, 5 days per week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/Vision, LTD/STD
- Pension Profit Sharing Plan
- Paid Vacation, Holidays, and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Responsibilities:
- Supervise assigned technology staff (e.g. hiring recommendations, interviewing, training, evaluations, etc.) for the purpose of maximizing the efficiency of the workforce and meeting operational requirements
- Oversee the day-to-day operation of the IT Help Desk for end-user support (on-site and remote). Ensure timely response and resolution times and positive interactions with end users. Record time and work log entries on tickets
- Provide day-to-day oversight and support of active third-party IT service/support contracts
- Monitor technology budget and expenditures for the purpose of ensuring that allocations are accurate and expenses are within budget limits and that the fiscal practices and policies of PSHH are followed
- Collaborate with Human Resources, hiring supervisors, and Office Operations to ensure a smooth onboarding process for new employees, including introductory training and follow-ups
- Handle employee exits in a confidential manner to ensure that access to company systems is terminated in a timely manner
- Support the implementation of operational and educational technology initiatives (e.g., new systems, educational programs, hardware) for the purpose of assisting with the delivery and implementation of initiatives, providing support and assistance to others, providing oversight of projects and/or training, and providing information to others to ensure successful implementation.
- Oversee workstation refresh to keep PSHH computer fleet modern and high-performing
- Ensure accurate inventory of IT equipment across all locations and oversee annual inventory audits to verify records
- Contribute to and maintain internal IT documentation
- Install, configure, and troubleshoot routers, switches, and wireless access points
- Ensure that firewall licensing is current at all times and firmware is updated regularly
- Test technology applications, tools and programs for the purpose of assessing proposed products, programs or tools to provide feedback for administrative decision processes, to ensure appropriate acquisition of technology solutions and to assist others with these functions
- Minimize IT risks to the company and its operations, including unauthorized access to information, data integrity problems, loss of processing capability, and poor service levels
- Set up and maintain VoIP phones for staff use
- Oversee day-to-day operation of Yardi Help Desk, resolving issues in-house if feasible and liaising with Yardi support as needed
- Other duties as assigned
Requirements:
- Must be comfortable with technology and have a desire to learn
- Basic troubleshooting skills and knowledge.
- 3 years’ experience providing technical support in a Microsoft Active Directory environment with 20+ users
- Some understanding of Windows Server, Active Directory, PowerShell, and Group Policy is preferred.
- A valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle are required.
- Preferred Certifications: Microsoft Certified Professional in Server, Desktop, or Applications related category; CompTIA A+, Server+ or Network+
- Must be able to lift up to 60 lbs., bend, stoop, sit for long periods, and reach.
- Professional, productive, organized, conscientious, polite, reliable, flexible, and resourceful team player.
- Spanish language abilities are a significant plus
Starting Compensation Range: $71,000.00 to $88,000.00 annually (final salary rate will be determined based on experience and skills).
To apply, send a resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Templeton, CA
People’s Self-Help Housing (PSHH) is looking to hire a motivated and experienced Maintenance Technician I to maintain our Templeton properties.
With a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans, and we provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full time position (40 hours per week, 5 days per week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/ Vision, LTD/ STD
- Pension Profit Sharing Plan
- Paid Vacation, Holidays and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Responsibilities
- Walk interior and exterior sidewalks on a daily basis, removing debris and trash, washing the sidewalks, curbs, and gutters as needed, and checking the fencing for any required repairs.
- Clean, paint, and repair vacant units consistent with PSHH policy and procedures.
- Review all work orders on a daily basis through the Yardi system and make repairs for tenants after notification of entry if the repair does not require an outside vendor.
- Determine if any items requiring repair are covered by warranty and contact the manufacturer or contractor for repairs if they are covered by warranty.
- Determine if any repair items are resident-caused and notify the property manager.
- Maintain parts and supply inventory. Order the necessary parts, appliances, etc.
- Complete periodic inspections of units in coordination with the facilities manager.
- Be present at various inspections and prepare inspection reports as requested.
- Conduct preventative maintenance for building systems and equipment as prescribed in the property preventative maintenance plan.
- Notify the property manager of any tenant violations.
- Clean dumpster areas and make sure the gates are closed when not in active use.
- Ensure that rain gutters are free of debris.
- Repair washers and dryers as needed or notify the property manager to contact an outside repair vendor.
- Repair and change locks as needed and manage tenant lockouts.
- Unlock and lock the driveway gates per the approved schedule for sites with security gates.
- Work within the approved budget for each site in coordination with the maintenance supervisor and property manager.
- Other tasks are assigned.
Requirements
- Minimum of 2 years maintenance or construction experience required.
- Yardi or similar work order software experience required.
- Will be required to pass pre-employment physical.
- Microsoft Office and general computer proficiency are highly required.
- Ability to operate light equipment and hand tools used in maintenance and repair required.
- Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle.
- Ability to lift up to 50 pounds, stand and walk 7-8 hours daily, bend, squat, reach.
- Willing to travel to different properties for coverage, after hour calls, and emergency repairs.
Starting Compensation Range: $21.00- $28.00 an hour (final salary or hourly rate will be determined based on experience and skills)
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Santa Barbara, CA
People’s Self-Help Housing (PSHH) is looking to hire a motivated and experienced Maintenance Technician I to maintain our Santa Barbara properties.
With a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans, and we provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full time position (40 hours per week, 5 days per week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/ Vision, LTD/ STD
- Pension Profit Sharing Plan
- Paid Vacation, Holidays and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Responsibilities
- Walk interior and exterior sidewalks on a daily basis, removing debris and trash, washing the sidewalks, curbs, and gutters as needed, and checking the fencing for any required repairs.
- Clean, paint, and repair vacant units consistent with PSHH policy and procedures.
- Review all work orders on a daily basis through the Yardi system and make repairs for tenants after notification of entry if the repair does not require an outside vendor.
- Determine if any items requiring repair are covered by warranty and contact the manufacturer or contractor for repairs if they are covered by warranty.
- Determine if any repair items are resident-caused and notify the property manager.
- Maintain parts and supply inventory. Order the necessary parts, appliances, etc.
- Complete periodic inspections of units in coordination with the facilities manager.
- Be present at various inspections and prepare inspection reports as requested.
- Conduct preventative maintenance for building systems and equipment as prescribed in the property preventative maintenance plan.
- Notify the property manager of any tenant violations.
- Clean dumpster areas and make sure the gates are closed when not in active use.
- Ensure that rain gutters are free of debris.
- Repair washers and dryers as needed or notify the property manager to contact an outside repair vendor.
- Repair and change locks as needed and manage tenant lockouts.
- Unlock and lock the driveway gates per the approved schedule for sites with security gates.
- Work within the approved budget for each site in coordination with the maintenance supervisor and property manager.
- Other tasks are assigned.
Requirements
- Minimum of 2 years maintenance or construction experience required.
- Yardi or similar work order software experience required.
- Will be required to pass pre-employment physical.
- Microsoft Office and general computer proficiency are highly required.
- Ability to operate light equipment and hand tools used in maintenance and repair required.
- Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle.
- Ability to lift up to 50 pounds, stand and walk 7-8 hours daily, bend, squat, reach.
- Willing to travel to different properties for coverage, after hour calls, and emergency repairs.
Starting Compensation Range: $21.00- $28.00 an hour (final salary or hourly rate will be determined based on experience and skills)
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Santa Barbara, CA
People’s Self-Help Housing (PSHH) is looking to hire a motivated and experienced Maintenance Technician I to maintain our Santa Barbara properties.
With a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans, and we provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full time position (40 hours per week, 5 days per week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/ Vision, LTD/ STD
- Pension Profit Sharing Plan
- Paid Vacation, Holidays and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Responsibilities
- Walk interior and exterior sidewalks on a daily basis, removing debris and trash, washing the sidewalks, curbs, and gutters as needed, and checking the fencing for any required repairs.
- Clean, paint, and repair vacant units consistent with PSHH policy and procedures.
- Review all work orders on a daily basis through the Yardi system and make repairs for tenants after notification of entry if the repair does not require an outside vendor.
- Determine if any items requiring repair are covered by warranty and contact the manufacturer or contractor for repairs if they are covered by warranty.
- Determine if any repair items are resident-caused and notify the property manager.
- Maintain parts and supply inventory. Order the necessary parts, appliances, etc.
- Complete periodic inspections of units in coordination with the facilities manager.
- Be present at various inspections and prepare inspection reports as requested.
- Conduct preventative maintenance for building systems and equipment as prescribed in the property preventative maintenance plan.
- Notify the property manager of any tenant violations.
- Clean dumpster areas and make sure the gates are closed when not in active use.
- Ensure that rain gutters are free of debris.
- Repair washers and dryers as needed or notify the property manager to contact an outside repair vendor.
- Repair and change locks as needed and manage tenant lockouts.
- Unlock and lock the driveway gates per the approved schedule for sites with security gates.
- Work within the approved budget for each site in coordination with the maintenance supervisor and property manager.
- Other tasks are assigned.
Requirements
- Minimum of 2 years maintenance or construction experience required.
- Yardi or similar work order software experience required.
- Will be required to pass pre-employment physical.
- Microsoft Office and general computer proficiency are highly required.
- Ability to operate light equipment and hand tools used in maintenance and repair required.
- Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle.
- Ability to lift up to 50 pounds, stand and walk 7-8 hours daily, bend, squat, reach.
- Willing to travel to different properties for coverage, after hour calls, and emergency repairs.
Starting Compensation Range: $21.00- $28.00 an hour (final salary or hourly rate will be determined based on experience and skills)
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Santa Maria, CA
People’s Self-Help Housing (PSHH) is looking to hire an experienced Maintenance Technician II to maintain our properties in Santa Maria,CA . Individual must be open to taking after hour calls and completing emergency repairs.
With a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans, and we provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full time position (40 hours per week, 5 days per week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/ Vision, LTD/ STD
- Pension Profit Sharing Plan
- Paid Vacation, Holidays and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Responsibilities
Daily Maintenance Responsibilities
- Walk interior and exterior sidewalks on a daily basis, removing debris and trash, washing the sidewalks/curbs/gutters as needed, and checking fencing for any required repairs.
- Clean, paint and repair vacant units consistent with PSHH policy and procedures.
- Upon request from Maintenance Supervisor, coordinate with vendors and service providers for onsite repairs.
- Review all work orders on a daily basis through the Yardi system, and make repairs for tenant after notification of entry if the repair does not require an outside vendor.
- Determine if any items requiring repair is under warranty and contact the manufacturer or contractor for repairs if under warranty.
- Determine if any repair items are resident caused and notify Property Manager.
- Maintain parts and supplies inventory. Order necessary parts, appliances, etc.
- Complete periodic inspections of units in coordination with the Maintenance Manager.
- Be present at various inspections and prepare inspection reports as requested.
- Conduct preventative maintenance for building systems and equipment as prescribed in property Preventative Maintenance Plan.
- Notify the Property Manager of any tenant violations.
- Clean dumpster areas and make sure the gates are closed when not in active use.
- Ensure that rain gutters are free of debris.
- Repair washers and dryers as needed, or notify the Property Manager to contact an outside repair vendor.
- Repair and change locks as needed, and manage tenant lockouts.
- Unlock and lock the driveway gates per the approved schedule, for sites with security gates.
- Work within the approved budget for each site in coordination with the Maintenance Supervisor and Property Manager.
- Other tasks as assigned.
Additional Responsibilities
- Act as a leader among technicians.
- Proactively address issues and identify large projects; make recommendations to Maintenance Supervisor or Property Manager.
- Work with Maintenance Supervisors and Property Managers to determine scopes of work.
- At the direction of the Maintenance Supervisor, work with vendors to obtain bids and estimates for large projects.
- At the direction of the Maintenance Supervisor, work with routine vendors to develop contracts.
- Accompany Property Manager on inspections with investors and regulatory agencies; work with the Property Manager to prepare responses to inspections.
- As necessary, provide direction to Maintenance Technician I.
Requirements
- Minimum of 3 years maintenance or construction experience required.
- Must possess bilingual capabilities in both Spanish and English.
- Yardi or similar work order software experience required.
- Experience working with vendors desired.
- Intermediate construction or building maintenance knowledge required.
- Will be required to pass a pre-employment physical.
- Microsoft Office and general computer proficiency required.
- Ability to develop scopes of work and develop bid packets desired.
- Ability to operate light equipment and hand tools used in maintenance and repair required.
- Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle.
- Ability to lift up to 50 pounds, stand and walk 7-8 hours daily, bend, squat, reach.
- Willing to travel to different properties for coverage, after hour calls, and emergency repairs.
Starting Compensation Range: $24.50 – $31.25 an hour (final salary or hourly rate will be determined based on experience and skills)
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Santa Barbara, CA
People’s Self-Help Housing (PSHH) is looking to hire an experienced Maintenance Technician III to maintain our properties in Santa Barbara, CA and assist with other properties in South Santa Barbara region. Individual must be open to taking after-hour calls and completing emergency repairs.
With a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans, and we provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full-time position (40 hours per week, 5 days per week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/ Vision, LTD/ STD
- Pension Profit Sharing Plan
- Paid Vacation, Holidays and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Responsibilities
Daily Maintenance Responsibilities
- Walk interior and exterior sidewalks on a daily basis, removing debris and trash, washing the sidewalks/curbs/gutters as needed, and checking fencing for any required repairs.
- Clean, paint and repair vacant units consistent with PSHH policy and procedures.
- Upon request from Maintenance Supervisor, coordinate with vendors and service providers for onsite repairs.
- Review all work orders on a daily basis through the Yardi system, and make repairs for tenant after notification of entry if the repair does not require an outside vendor.
- Determine if any items requiring repair is under warranty and contact the manufacturer or contractor for repairs if under warranty.
- Determine if any repair items are resident caused and notify Property Manager.
- Maintain parts and supplies inventory and order necessary parts, appliances, etc.
- Complete periodic inspections of units in coordination with the Maintenance Manager.
- Be present at various inspections and prepare inspection reports as requested.
- Conduct preventative maintenance for building systems and equipment as prescribed in property Preventative Maintenance Plan.
- Notify the Property Manager of any tenant violations.
- Clean dumpster areas and make sure the gates are closed when not in active use.
- Ensure that rain gutters are free of debris.
- Repair washers and dryers as needed, or notify the Property Manager to contact an outside repair vendor.
- Repair and change locks as needed, and manage tenant lockouts.
- Unlock and lock the driveway gates per the approved schedule, for sites with security gates.
- Work within the approved budget for each site in coordination with the Maintenance Supervisor and Property Manager.
- Other tasks as assigned.
Additional Responsibilities
- Act as a leader among technicians.
- Proactively address issues and identify large projects; make recommendations to Maintenance Supervisor or Property Manager.
- Work with Maintenance Supervisors and Property Managers to determine scopes of work.
- At the direction of the Maintenance Supervisor, work with vendors to get bids and estimates for large projects.
- At the direction of the Maintenance Supervisor, work with routine vendors to develop contracts.
- Accompany Property Manager on inspections with investors and regulatory agencies; work with the Property Manager to prepare responses to inspections.
- As necessary, provide direction to Maintenance Technician I and II.
Specialized Responsibilities
- Specialized work across a portfolio in one of the following: plumbing, HVAC, electrical, carpentry, or appliance repair.
- Assist Maintenance Supervisor in training of Maintenance Technicians I and II.
Requirements
- Minimum of 5 years’ maintenance or construction experience required.
- Yardi or similar work order software experience required.
- Experience working with vendors desired.
- Intermediate construction or building maintenance knowledge required.
- Will be required to pass a pre-employment physical.
- Microsoft Office and general computer proficiency required.
- Ability to develop scopes of work and develop bid packets required.
- Ability to receive certification within 6 months in one of the following specialties: plumbing, HVAC, electrical, or appliance repair. Certification can be obtained through PSHH’s education reimbursement program.
- Ability to operate light equipment and hand tools used in maintenance and repair required.
- Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle.
- Ability to lift up to 50 pounds, stand and walk 7-8 hours daily, bend, squat, reach.
- Must have your own tools
- Willing to travel to different properties for coverage, after hour calls, and emergency repairs.
Starting Compensation Range: $27.50- $34.50 an hour (final salary or hourly rate will be determined based on experience and skills)
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Paso Robles, CA
The Property Management Department at People’s Self-Help Housing (PSHH) is in need of a driven and skilled portfolio manager. The North County Region will be supervised by this person. Your duties as a portfolio manager will include overseeing a collection of properties, making sure they run well, and maximizing their performance. This position integrates customer service, operational management, and strategic oversight.
With a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full-time position (40 hours/week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/Vision, LTD/STD
- Profit Sharing Pension Plan
- Paid Vacation, Holidays and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Responsibilities
Supervisory
- Hire, manage, develop, and terminate site personnel.
- Responsible for monitoring and directing all management-related activities with site-level personnel to ensure that essential functions are met on a regular and consistent basis.
- Working with the Compliance Manager and Senior Portfolio Manager, ensure site managers receive appropriate and timely training to stay current with regulatory requirements.
- Provide training to staff in necessary functions.
- Build a cohesive team that can rely on each other.
- Plan coverage for unexpected absences.
- Complete necessary trackers, dashboards, and reports.
Financial
- Assist in the preparation of the annual property budgets.
- Review the budget to actual performance on a monthly basis.
- Review the tenants’ receivable report with the site managers, including the analysis of the collection of late fees and damages.
- Ensure that rent collection procedures are followed and benchmarks are achieved.
- Ensure occupancy levels are at budgeted levels or higher.
- Meet periodically with a financial analyst to discuss needs and concerns.
Management and Compliance
- Monitor vacancy at each property in the portfolio, analyzing the number of days vacant, turnover rate, and the reasons for turnover to establish trends.
- Make routine visits to each site and ensure that office procedures are organized and followed.
- Include safety topics as a regular part of department meetings.
- Review the waiting list and applicant process for compliance with company policy and procedures.
- Ensure property managers complete annual recertifications according to policy.
- Ensure that all regulatory compliance requirements and reporting are followed, monitored, and completed.
- Address resident concerns appropriately and timely.
- Work with SHP to prevent unnecessary evictions.
- Supervise the development of a community event calendar, ensuring activities are in accordance with budget guidelines, management goals, and regulatory requirements.
- Review tenant issues, including late payment of rent and warning notices.
- Ensure timely issuance of 3-day notices and termination notices.
- Ensure tenant files are maintained with clear supporting and written documentation of all issues.
- Ensure that all first-year files from each property have been copied and that the originals are filed in a safe “off-site” and/or central location.
Maintenance
- Make routine visits to each site and ensure preventive maintenance and physical plant repairs or upgrades are established and addressed.
- Collaborate with maintenance supervisors and staff to ensure work orders are completed on a timely basis.
- Conduct regular site-specific assessments in conjunction with the facilities manager and asset manager.
- Participate in a team environment to prepare, maintain, and update site-specific emergency planning manuals.
- Assist in implementing training of site personnel required to implement an emergency planning manual.
- Periodically accompany maintenance personnel on unit inspections.
Special Projects
- In partnership with the asset manager, develop long-term capital plans.
- Oversee the capital project request process with Asset Management, Fiscal, and Maintenance.
- Conduct quarterly site inspections and reports for the IIPP
- Establishing rents and FMR for Section 8 vouchers on an annual basis, in accordance with regulatory and contractual obligations.
- Develop and implement utility allowances, including analysis and development of rates for HUD/USDA
- Coordinate and oversee initial project lease-ups, ensuring timely and accurate processing of applicants.
- Work with the construction department during rehab and new development projects to ensure PSHH standards are met.
- Assist, as required, in the completion of all quarterly and annual reports to investors and housing programs on a timely basis.
- Assist in the development of new policies and procedures to increase effectiveness and/or productivity.
- Other duties as assigned.
Requirements
- Previous property management experience is required.
- Experience working with Affordable Housing is preferred.
- Knowledge and understanding of landlord tenet law.
- Excellent leadership, organizational, and communication skills. Able to work as an effective member of a team and in a collaborative manner with staff, peers, and supervisor.
- Experience in a customer-focused environment.
- Previous experience supervising 1-3 direct reports.
- Ability to interpret and understand financial information generated from property management software reports.
- Excellent computer skills, including Excel and Word, are required.
- Yardi software skills are desired.
- Bilingual Spanish, desired.
- Willingness to travel, as required.
- Bachelor’s degree preferred or equivalent experience in the affordable housing industry.
- Current compliance certifications for HUD, USDA, or Tax Credit preferred, or willingness to obtain certifications in all required areas within a reasonable time frame.
- Valid CA driver’s license, proof of car insurance, and a reliable vehicle.
Starting Compensation Range: $80,000.00-$100,000.00 annually (final salary rate will be determined based on experience and skills).
To apply, send your resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Paso Robles, CA
People’s Self-Help Housing is seeking a compassionate and dedicated property manager to oversee a 29 unit Senior-living housing facility. The ideal candidate will have a strong commitment to social justice, excellent interpersonal skills, and experience in property management or social services. You will be responsible for maintaining the property, fostering a supportive community, and ensuring the well-being of residents. (This position will also involve supporting a 60 unit property involving housing for families around 2-3x per week.)
With a mission to build affordable homes with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farm workers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full-time position (40 hours/week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/Vision, LTD/STD
- Pension Profit Sharing Plan
- Paid Vacation, Holidays, and Sick Time
- Employer investment in professional education and employee wellness
- excellent, supportive staff and work environment.
Part of this position’s compensation includes a 2-bedroom apartment onsite at Creekside Gardens.
Responsibilities
Compliance
- All duties related to processing tenant applications include marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining waiting list, showing apartments and reviewing lease contracts with tenants.
- All duties related to processing tenant applications.
- Annually re-certify tenants by the effective date.
- Review and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completed.
- Attend training classes and seminars to stay current with appropriate property-required certification.
- Maintain tenant and unit files in accordance with regulations.
Maintenance/Safety
- Perform move-out inspections with the maintenance manager.
- Ensure settlement statements and other parts of the move-out process are completed accurately and timely.
- Maintain accurate information on vacancies and the make-ready process
- Arrange for re-keying of door locks.
- Process repairs quickly to ensure the unit can be re-rented as soon as possible and assist with periodic inspections.
- Perform move-in inspections with tenants.
- Ensures all turnover procedures are followed and that turnovers are accomplished in a timeframe and manner consistent with PSHH standards and the property’s budgetary goals and limitations.
- Ensure work orders are prioritized and completed according to policy.
- Track preventive maintenance and process purchase requests and approval forms.
- Check community areas and shared spaces for cleanliness and safety on a daily basis.
- Maintain control of keys for apartments and common areas
- Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
- Ensure physical standards for each site are achieved in accordance with expectations of the organization.
Resident Management
- Review lease and house rules with the new tenants and instruct on the use of appliances, etc.
- Assist tenants in organizing regular cultural and national celebrations
- Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities.
- Reinforcing leases, addenda, and house rules with proper notices and meetings
Financials
- Help with budget overview, work on early stages of budget development
- Ensure variance reporting is completed monthly for each property
- Collect rents according to policy and ensure benchmarks are met
- Ensure leasing procedures are followed and occupancy levels are at standards
- Process security deposit refunds in a timely manner
- Process accounts payable on a weekly basis.
- Work within the approved operating budget.
- Collect rents, post to database, make bank deposits and maintain tenant and unit files in accordance with regulations and within a timely manner. If applicable, collect laundry money, roll and deposit on a regular basis
- Perform move-in inspections with tenants; re-review lease and house rules with the new tenants and instruct on the use of appliances, etc.
- Perform move-out inspections in coordination with the portfolio manager and/or Facilities/Maintenance Manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Make sure any repairs/maintenance needs are made as quickly as possible so that the unit can be re-rented as soon as possible
- Assist with periodic inspections
- Process accounts payable on a weekly basis
- Attend appropriate training classes and seminars to stay current with appropriate property-required certification
- Prepare various weekly and monthly reports as required
- Work within the approved operating budget
- Process work orders by notifying maintenance staff, landscape staff or an outside provider, as instructed, of needed repairs. Track preventive maintenance. Process purchase requests and approval forms
- Maintain a maintenance file for each unit to maintain warranty information, track and schedule preventative maintenance required and performed
- Check community spaces, grounds, mailboxes and parking areas for cleanliness and safety on a daily basis
- Maintain control of keys for apartments and common areas. Assist tenants with lockouts
- Assist tenants in organizing typical cultural and national celebrations
- Property Managers may be required by management to live on site as a condition of employment. This requirement would be determined by factors such as but not limited to local/state/federal regulations and/or what management believes to be in the best interest of the property or the need to maintain property compliance with funders and/or others; the requirements may change from time to time
- Maintain the community room calendar, if applicable. Review the cleaning policy, security deposit and other rules with tenants. Accept and refund deposits for appropriate use of community space
- Work with the Health and Community Services Department, the Portfolio Manager and local agencies to coordinate self-sufficiency programs and recreational activities for tenants, if applicable. If applicable, advise tenants on accessing public and private social services.
- Prepare for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
- Other duties as assigned
Requirements
- Previous HUD experience is highly preferred.
- Bilingual (English/Spanish) language skills preferred but not required.
- Proficiency in Microsoft Office, especially in Word and Excel
- Strong verbal and written communication skills
- Ability to work with people of all cultures and economic status
- Ability to provide professional and courteous customer service
- Works collaboratively in a team environment
- Ability to prioritize, multitask and meet deadlines autonomously
- Experience working in an office environment and using office equipment
- Experience in affordable housing property management highly desired
- Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
- Light lifting (up to 20 pounds), walking, bending and squatting for short periods of time.
Starting Compensation Range: $21.00.00-$28.00 an hour (final salary rate will be determined based on experience and skills).
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
San Luis Obispo, CA
People’s Self-Help Housing is seeking a compassionate and dedicated property manager to oversee a supportive housing facility aimed at assisting individuals experiencing homelessness. The ideal candidate will have a strong commitment to social justice, excellent interpersonal skills, and experience in property management or social services. You will be responsible for maintaining the property, fostering a supportive community, and ensuring the well-being of residents.
With a mission to build affordable homes with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farm workers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full-time position (40 hours/week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/Vision, LTD/STD
- Pension Profit Sharing Plan
- Paid Vacation, Holidays, and Sick Time
- Employer investment in professional education and employee wellness
- excellent, supportive staff and work environment.
Part of this position’s compensation includes a 1 to2-bedroom apartment onsite at Calle Joaquin. Housing will not be available until February 2025.
Responsibilities
Compliance
- All duties related to processing tenant applications include marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining waiting list, showing apartments and reviewing lease contracts with tenants.
- All duties related to processing tenant applications.
- Annually re-certify tenants by the effective date.
- Review and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completed.
- Attend training classes and seminars to stay current with appropriate property-required certification.
- Maintain tenant and unit files in accordance with regulations.
Maintenance/Safety
- Perform move-out inspections with the maintenance manager.
- Ensure settlement statements and other parts of the move-out process are completed accurately and timely.
- Maintain accurate information on vacancies and the make-ready process
- Arrange for re-keying of door locks.
- Process repairs quickly to ensure the unit can be re-rented as soon as possible and assist with periodic inspections.
- Perform move-in inspections with tenants.
- Ensures all turnover procedures are followed and that turnovers are accomplished in a timeframe and manner consistent with PSHH standards and the property’s budgetary goals and limitations.
- Ensure work orders are prioritized and completed according to policy.
- Track preventive maintenance and process purchase requests and approval forms.
- Check community areas and shared spaces for cleanliness and safety on a daily basis.
- Maintain control of keys for apartments and common areas
- Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
- Ensure physical standards for each site are achieved in accordance with expectations of the organization.
Resident Management
- Review lease and house rules with the new tenants and instruct on the use of appliances, etc.
- Assist tenants in organizing regular cultural and national celebrations
- Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities.
- Reinforcing leases, addenda, and house rules with proper notices and meetings
Financials
- Help with budget overview, work on early stages of budget development
- Ensure variance reporting is completed monthly for each property
- Collect rents according to policy and ensure benchmarks are met
- Ensure leasing procedures are followed and occupancy levels are at standards
- Process security deposit refunds in a timely manner
- Process accounts payable on a weekly basis.
- Work within the approved operating budget.
- Collect rents, post to database, make bank deposits and maintain tenant and unit files in accordance with regulations and within a timely manner. If applicable, collect laundry money, roll and deposit on a regular basis
- Perform move-in inspections with tenants; re-review lease and house rules with the new tenants and instruct on the use of appliances, etc.
- Perform move-out inspections in coordination with the portfolio manager and/or Facilities/Maintenance Manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Make sure any repairs/maintenance needs are made as quickly as possible so that the unit can be re-rented as soon as possible
- Assist with periodic inspections
- Process accounts payable on a weekly basis
- Attend appropriate training classes and seminars to stay current with appropriate property-required certification
- Prepare various weekly and monthly reports as required
- Work within the approved operating budget
- Process work orders by notifying maintenance staff, landscape staff or an outside provider, as instructed, of needed repairs. Track preventive maintenance. Process purchase requests and approval forms
- Maintain a maintenance file for each unit to maintain warranty information, track and schedule preventative maintenance required and performed
- Check community spaces, grounds, mailboxes and parking areas for cleanliness and safety on a daily basis
- Maintain control of keys for apartments and common areas. Assist tenants with lockouts
- Assist tenants in organizing typical cultural and national celebrations
- Property Managers may be required by management to live on site as a condition of employment. This requirement would be determined by factors such as but not limited to local/state/federal regulations and/or what management believes to be in the best interest of the property or the need to maintain property compliance with funders and/or others; the requirements may change from time to time
- Maintain the community room calendar, if applicable. Review the cleaning policy, security deposit and other rules with tenants. Accept and refund deposits for appropriate use of community space
- Work with the Health and Community Services Department, the Portfolio Manager and local agencies to coordinate self-sufficiency programs and recreational activities for tenants, if applicable. If applicable, advise tenants on accessing public and private social services.
- Prepare for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
- Other duties as assigned
Requirements
- Previous HUD experience is highly preferred.
- Bilingual (English/Spanish) language skills preferred but not required.
- Proficiency in Microsoft Office, especially in Word and Excel
- Strong verbal and written communication skills
- Ability to work with people of all cultures and economic status
- Ability to provide professional and courteous customer service
- Works collaboratively in a team environment
- Ability to prioritize, multitask and meet deadlines autonomously
- Experience working in an office environment and using office equipment
- Experience in affordable housing property management highly desired
- Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
- Light lifting (up to 20 pounds), walking, bending and squatting for short periods of time.
Starting Compensation Range: $21.00.00-$28.00 an hour (final salary rate will be determined based on experience and skills).
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
San Luis Obispo, CA
People’s Self-Help Housing is seeking a compassionate and dedicated property manager to oversee a 28 unit supportive housing facility aimed at assisting individuals and families experiencing homelessness. The ideal candidate will have a strong commitment to social justice, excellent interpersonal skills, and experience in property management or social services. You will be responsible for maintaining the property, fostering a supportive community, and ensuring the well-being of residents. (This position will also involve overseeing an additional 5 unit property involving families)
With a mission to build affordable homes with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farm workers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full-time position (40 hours/week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/Vision, LTD/STD
- Pension Profit Sharing Plan
- Paid Vacation, Holidays, and Sick Time
- Employer investment in professional education and employee wellness
- excellent, supportive staff and work environment.
Part of this position’s compensation includes a 3 bedroom apartment onsite at Villas At Higuera.
Responsibilities
Compliance
- All duties related to processing tenant applications include marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining waiting list, showing apartments and reviewing lease contracts with tenants.
- All duties related to processing tenant applications.
- Annually re-certify tenants by the effective date.
- Review and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completed.
- Attend training classes and seminars to stay current with appropriate property-required certification.
- Maintain tenant and unit files in accordance with regulations.
Maintenance/Safety
- Perform move-out inspections with the maintenance manager.
- Ensure settlement statements and other parts of the move-out process are completed accurately and timely.
- Maintain accurate information on vacancies and the make-ready process
- Arrange for re-keying of door locks.
- Process repairs quickly to ensure the unit can be re-rented as soon as possible and assist with periodic inspections.
- Perform move-in inspections with tenants.
- Ensures all turnover procedures are followed and that turnovers are accomplished in a timeframe and manner consistent with PSHH standards and the property’s budgetary goals and limitations.
- Ensure work orders are prioritized and completed according to policy.
- Track preventive maintenance and process purchase requests and approval forms.
- Check community areas and shared spaces for cleanliness and safety on a daily basis.
- Maintain control of keys for apartments and common areas
- Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
- Ensure physical standards for each site are achieved in accordance with expectations of the organization.
Resident Management
- Review lease and house rules with the new tenants and instruct on the use of appliances, etc.
- Assist tenants in organizing regular cultural and national celebrations
- Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities.
- Reinforcing leases, addenda, and house rules with proper notices and meetings
Financials
- Help with budget overview, work on early stages of budget development
- Ensure variance reporting is completed monthly for each property
- Collect rents according to policy and ensure benchmarks are met
- Ensure leasing procedures are followed and occupancy levels are at standards
- Process security deposit refunds in a timely manner
- Process accounts payable on a weekly basis.
- Work within the approved operating budget.
- Collect rents, post to database, make bank deposits and maintain tenant and unit files in accordance with regulations and within a timely manner. If applicable, collect laundry money, roll and deposit on a regular basis
- Perform move-in inspections with tenants; re-review lease and house rules with the new tenants and instruct on the use of appliances, etc.
- Perform move-out inspections in coordination with the portfolio manager and/or Facilities/Maintenance Manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Make sure any repairs/maintenance needs are made as quickly as possible so that the unit can be re-rented as soon as possible
- Assist with periodic inspections
- Process accounts payable on a weekly basis
- Attend appropriate training classes and seminars to stay current with appropriate property-required certification
- Prepare various weekly and monthly reports as required
- Work within the approved operating budget
- Process work orders by notifying maintenance staff, landscape staff or an outside provider, as instructed, of needed repairs. Track preventive maintenance. Process purchase requests and approval forms
- Maintain a maintenance file for each unit to maintain warranty information, track and schedule preventative maintenance required and performed
- Check community spaces, grounds, mailboxes and parking areas for cleanliness and safety on a daily basis
- Maintain control of keys for apartments and common areas. Assist tenants with lockouts
- Assist tenants in organizing typical cultural and national celebrations
- Property Managers may be required by management to live on site as a condition of employment. This requirement would be determined by factors such as but not limited to local/state/federal regulations and/or what management believes to be in the best interest of the property or the need to maintain property compliance with funders and/or others; the requirements may change from time to time
- Maintain the community room calendar, if applicable. Review the cleaning policy, security deposit and other rules with tenants. Accept and refund deposits for appropriate use of community space
- Work with the Health and Community Services Department, the Portfolio Manager and local agencies to coordinate self-sufficiency programs and recreational activities for tenants, if applicable. If applicable, advise tenants on accessing public and private social services.
- Prepare for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
- Other duties as assigned
Requirements
- Previous HUD experience is highly preferred.
- Bilingual (English/Spanish) language skills preferred but not required.
- Proficiency in Microsoft Office, especially in Word and Excel
- Strong verbal and written communication skills
- Ability to work with people of all cultures and economic status
- Ability to provide professional and courteous customer service
- Works collaboratively in a team environment
- Ability to prioritize, multitask and meet deadlines autonomously
- Experience working in an office environment and using office equipment
- Experience in affordable housing property management highly desired
- Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
- Light lifting (up to 20 pounds), walking, bending and squatting for short periods of time.
Starting Compensation Range: $21.00-$28.00 an hour (final salary rate will be determined based on experience and skills).
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Santa Maria, CA
People’s Self-Help Housing (PSHH) is looking to hire a Property Manager to oversee a Senior Community with a total of 62 units. This individual must be HUD certified or willing and able to pass the certification.
With a mission to build affordable homes with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farm workers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full-time position (40 hours/week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/Vision, LTD/STD
- Pension Profit Sharing Plan
- Paid Vacation, Holidays, and Sick Time
- Employer investment in professional education and employee wellness
- excellent, supportive staff and work environment.
Part of this position’s compensation includes a 2-bedroom apartment onsite at the property, no smoking or pets allowed (Valentine Court Apartments). Housing will not be available until February 2025.
Responsibilities
Compliance
- All duties related to processing tenant applications include marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining waiting list, showing apartments and reviewing lease contracts with tenants.
- All duties related to processing tenant applications.
- Annually re-certify tenants by the effective date.
- Review and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completed.
- Attend training classes and seminars to stay current with appropriate property-required certification.
- Maintain tenant and unit files in accordance with regulations.
Maintenance/Safety
- Perform move-out inspections with the maintenance manager.
- Ensure settlement statements and other parts of the move-out process are completed accurately and timely.
- Maintain accurate information on vacancies and the make-ready process
- Arrange for re-keying of door locks.
- Process repairs quickly to ensure the unit can be re-rented as soon as possible and assist with periodic inspections.
- Perform move-in inspections with tenants.
- Ensures all turnover procedures are followed and that turnovers are accomplished in a timeframe and manner consistent with PSHH standards and the property’s budgetary goals and limitations.
- Ensure work orders are prioritized and completed according to policy.
- Track preventive maintenance and process purchase requests and approval forms.
- Check community areas and shared spaces for cleanliness and safety on a daily basis.
- Maintain control of keys for apartments and common areas
- Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
- Ensure physical standards for each site are achieved in accordance with expectations of the organization.
Resident Management
- Review lease and house rules with the new tenants and instruct on the use of appliances, etc.
- Assist tenants in organizing regular cultural and national celebrations
- Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities.
- Reinforcing leases, addenda, and house rules with proper notices and meetings
Financials
- Help with budget overview, work on early stages of budget development
- Ensure variance reporting is completed monthly for each property
- Collect rents according to policy and ensure benchmarks are met
- Ensure leasing procedures are followed and occupancy levels are at standards
- Process security deposit refunds in a timely manner
- Process accounts payable on a weekly basis.
- Work within the approved operating budget.
- Collect rents, post to database, make bank deposits and maintain tenant and unit files in accordance with regulations and within a timely manner. If applicable, collect laundry money, roll and deposit on a regular basis
- Perform move-in inspections with tenants; re-review lease and house rules with the new tenants and instruct on the use of appliances, etc.
- Perform move-out inspections in coordination with the portfolio manager and/or Facilities/Maintenance Manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Make sure any repairs/maintenance needs are made as quickly as possible so that the unit can be re-rented as soon as possible
- Assist with periodic inspections
- Process accounts payable on a weekly basis
- Attend appropriate training classes and seminars to stay current with appropriate property-required certification
- Prepare various weekly and monthly reports as required
- Work within the approved operating budget
- Process work orders by notifying maintenance staff, landscape staff or an outside provider, as instructed, of needed repairs. Track preventive maintenance. Process purchase requests and approval forms
- Maintain a maintenance file for each unit to maintain warranty information, track and schedule preventative maintenance required and performed
- Check community spaces, grounds, mailboxes and parking areas for cleanliness and safety on a daily basis
- Maintain control of keys for apartments and common areas. Assist tenants with lockouts
- Assist tenants in organizing typical cultural and national celebrations
- Property Managers may be required by management to live on site as a condition of employment. This requirement would be determined by factors such as but not limited to local/state/federal regulations and/or what management believes to be in the best interest of the property or the need to maintain property compliance with funders and/or others; the requirements may change from time to time
- Maintain the community room calendar, if applicable. Review the cleaning policy, security deposit and other rules with tenants. Accept and refund deposits for appropriate use of community space
- Work with the Health and Community Services Department, the Portfolio Manager and local agencies to coordinate self-sufficiency programs and recreational activities for tenants, if applicable. If applicable, advise tenants on accessing public and private social services.
- Prepare for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
- Other duties as assigned
Requirements
- Bilingual (English/Spanish) may be required and is always highly preferred
- HUD Certified or able to pass certification
- YARDI property management software highly desirable
- Proficiency in Microsoft Office, especially in Word and Excel
- Strong verbal and written communication skills
- Ability to work with people of all cultures and economic status
- Ability to provide professional and courteous customer service
- Works collaboratively in a team environment
- Ability to prioritize, multitask and meet deadlines autonomously
- Experience working in an office environment and using office equipment
- Affordable property management experience preferred (USDA, TCAC, HOME and/or HUD)
- Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
- Light lifting (up to 20 pounds), walking, bending and squatting for short periods
Starting Compensation Range: $21.00.00-$28.00 an hour (final salary rate will be determined based on experience and skills).
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
San Luis Obispo, CA
People’s Self-Help Housing is seeking a compassionate and dedicated property manager. You will be responsible for maintaining the property and ensuring the well-being of residents.
With a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full-time position (40 hours/week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/Vision, LTD/STD
- Profit Sharing Pension Plan
- Paid Vacation, Holidays and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Part of this position’s compensation includes a 2-bedroom apartment onsite at Templeton Place.
Responsibilities
Compliance
- All duties related to processing tenant applications include marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining waiting list, showing apartments and reviewing lease contracts with tenants.
- All duties related to processing tenant applications.
- Annually re-certify tenants by the effective date.
- Review and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completed.
- Attend training classes and seminars to stay current with appropriate property-required certification.
- Maintain tenant and unit files in accordance with regulations.
Maintenance/Safety
- Perform move-out inspections with the maintenance manager.
- Ensure settlement statements and other parts of the move-out process are completed accurately and timely.
- Maintain accurate information on vacancies and the make-ready process
- Arrange for re-keying of door locks.
- Process repairs quickly to ensure the unit can be re-rented as soon as possible and assist with periodic inspections.
- Perform move-in inspections with tenants.
- Ensures all turnover procedures are followed and that turnovers are accomplished in a timeframe and manner consistent with PSHH standards and the property’s budgetary goals and limitations.
- Ensure work orders are prioritized and completed according to policy.
- Track preventive maintenance and process purchase requests and approval forms.
- Check community areas and shared spaces for cleanliness and safety on a daily basis.
- Maintain control of keys for apartments and common areas
- Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
- Ensure physical standards for each site are achieved in accordance with expectations of the organization.
Resident Management
- Review lease and house rules with the new tenants and instruct on the use of appliances, etc.
- Assist tenants in organizing regular cultural and national celebrations
- Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities.
- Reinforcing leases, addenda, and house rules with proper notices and meetings
Financials
- Help with budget overview; work on early stages of budget development
- Ensure variance reporting is completed monthly for each property
- Collect rents according to policy and ensure benchmarks are met
- Ensure leasing procedures are followed and occupancy levels are at standards
- Process security deposit refunds in a timely manner
- Process accounts payable on a weekly basis.
- Work within the approved operating budget.
- Collect rents, post to database, make bank deposits and maintain tenant and unit files in accordance with regulations and within a timely manner. If applicable, collect laundry money, roll and deposit on a regular basis
- Perform move-in inspections with tenants; re-review lease and house rules with the new tenants and instruct on the use of appliances, etc.
- Perform move-out inspections in coordination with the portfolio manager and/or Facilities/Maintenance Manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Make sure any repairs/maintenance needs are made as quickly as possible so that the unit can be re-rented as soon as possible
- Assist with periodic inspections
- Process accounts payable on a weekly basis
- Attend appropriate training classes and seminars to stay current with appropriate property-required certification
- Prepare various weekly and monthly reports as required
- Work within the approved operating budget
- Process work orders by notifying maintenance staff, landscape staff or an outside provider, as instructed, of needed repairs. Track preventive maintenance. Process purchase requests and approval forms
- Maintain a maintenance file for each unit to maintain warranty information, track and schedule preventative maintenance required and performed
- Check community spaces, grounds, mailboxes and parking areas for cleanliness and safety on a daily basis
- Maintain control of keys for apartments and common areas. Assist tenants with lockouts
- Assist tenants in organizing typical cultural and national celebrations
- Property Managers may be required by management to live on site as a condition of employment. This requirement would be determined by factors such as but not limited to local/state/federal regulations and/or what management believes to be in the best interest of the property or the need to maintain property compliance with funders and/or others; the requirements may change from time to time
- Maintain the community room calendar, if applicable. Review the cleaning policy, security deposit and other rules with tenants. Accept and refund deposits for appropriate use of community space
- Work with the Health and Community Services Department, the Portfolio Manager and local agencies to coordinate self-sufficiency programs and recreational activities for tenants, if applicable. If applicable, advise tenants on accessing public and private social services.
- Prepare for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
- Other duties as assigned
Requirements
- General computer literacy
- Proficiency in Microsoft Office, especially in Word and Excel
- Strong verbal and written communication skills
- Ability to work with people of all cultures and economic status
- Ability to provide professional and courteous customer service
- Bilingual (English/Spanish) language skills preferred but not required
- Works collaboratively in a team environment
- Ability to prioritize, multitask and meet deadlines autonomously
- Experience working in an office environment and using office equipment
- Experience in affordable housing property management is desired
- Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
- Valid CA driver’s license, proof of auto insurance and access to a reliable vehicle.
- Light lifting (up to 20 pounds), walking, bending and squatting for short periods of time.
Starting Compensation Range: $21.00-$28.00 an hour (final salary rate will be determined based on experience and skills).
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Paso Robles, CA
People’s Self-Help Housing (PSHH) is looking to hire a property manager to support a 40-unit affordable housing Senior property in Paso Robles, CA, and travel to other properties. This individual will assist other property managers two days a week and manage their location the rest of the week.
With a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full-time position (40 hours/week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/Vision, LTD/STD
- Profit Sharing Pension Plan
- Paid Vacation, Holidays and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Part of this position’s compensation includes a 1-bedroom apartment at the property (Los Robles Terrace).
Responsibilities
Compliance
- All duties related to processing tenant applications include marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining waiting list, showing apartments and reviewing lease contracts with tenants.
- All duties related to processing tenant applications.
- Annually re-certify tenants by the effective date.
- Review and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completed.
- Attend training classes and seminars to stay current with appropriate property-required certification.
- Maintain tenant and unit files in accordance with regulations.
Maintenance/Safety
- Perform move-out inspections with the maintenance manager.
- Ensure settlement statements and other parts of the move-out process are completed accurately and timely.
- Maintain accurate information on vacancies and the make-ready process
- Arrange for re-keying of door locks.
- Process repairs quickly to ensure the unit can be re-rented as soon as possible and assist with periodic inspections.
- Perform move-in inspections with tenants.
- Ensures all turnover procedures are followed and that turnovers are accomplished in a timeframe and manner consistent with PSHH standards and the property’s budgetary goals and limitations.
- Ensure work orders are prioritized and completed according to policy.
- Track preventive maintenance and process purchase requests and approval forms.
- Check community areas and shared spaces for cleanliness and safety on a daily basis.
- Maintain control of keys for apartments and common areas
- Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
- Ensure physical standards for each site are achieved in accordance with expectations of the organization.
Resident Management
- Review lease and house rules with the new tenants and instruct on the use of appliances, etc.
- Assist tenants in organizing regular cultural and national celebrations
- Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities.
- Reinforcing leases, addenda, and house rules with proper notices and meetings
Financials
- Help with budget overview; work on early stages of budget development
- Ensure variance reporting is completed monthly for each property
- Collect rents according to policy and ensure benchmarks are met
- Ensure leasing procedures are followed and occupancy levels are at standards
- Process security deposit refunds in a timely manner
- Process accounts payable on a weekly basis.
- Work within the approved operating budget.
- Collect rents, post to database, make bank deposits and maintain tenant and unit files in accordance with regulations and within a timely manner. If applicable, collect laundry money, roll and deposit on a regular basis
- Perform move-in inspections with tenants; re-review lease and house rules with the new tenants and instruct on the use of appliances, etc.
- Perform move-out inspections in coordination with the portfolio manager and/or Facilities/Maintenance Manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Make sure any repairs/maintenance needs are made as quickly as possible so that the unit can be re-rented as soon as possible
- Assist with periodic inspections
- Process accounts payable on a weekly basis
- Attend appropriate training classes and seminars to stay current with appropriate property-required certification
- Prepare various weekly and monthly reports as required
- Work within the approved operating budget
- Process work orders by notifying maintenance staff, landscape staff or an outside provider, as instructed, of needed repairs. Track preventive maintenance. Process purchase requests and approval forms
- Maintain a maintenance file for each unit to maintain warranty information, track and schedule preventative maintenance required and performed
- Check community spaces, grounds, mailboxes and parking areas for cleanliness and safety on a daily basis
- Maintain control of keys for apartments and common areas. Assist tenants with lockouts
- Assist tenants in organizing typical cultural and national celebrations
- Property Managers may be required by management to live on site as a condition of employment. This requirement would be determined by factors such as but not limited to local/state/federal regulations and/or what management believes to be in the best interest of the property or the need to maintain property compliance with funders and/or others; the requirements may change from time to time
- Maintain the community room calendar, if applicable. Review the cleaning policy, security deposit and other rules with tenants. Accept and refund deposits for appropriate use of community space
- Work with the Health and Community Services Department, the Portfolio Manager and local agencies to coordinate self-sufficiency programs and recreational activities for tenants, if applicable. If applicable, advise tenants on accessing public and private social services.
- Prepare for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
- Other duties as assigned
Coverage
- Travel to other sites as needed
- Provide coverage for above duties while property managers are on leave
- Assist with special projects on teams of property managers
Requirements
- Bilingual (English/Spanish) is a plus.
- Must be willing to travel 40% of the time.
- YARDI property management software is highly desirable.
- Proficiency in Microsoft Office, especially in Word and Excel
- Strong verbal and written communication skills
- Ability to work with people of all cultures and economic status
- Ability to provide professional and courteous customer service
- Works collaboratively in a team environment
- Ability to prioritize, multitask, and meet deadlines autonomously
- Experience working in an office environment and using office equipment.
- Affordable property management experience preferred (USDA, TCAC, HOME, and/or HUD)
- Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
- Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle.
- Light lifting (up to 20 pounds), walking, bending, and squatting for
Starting Compensation Range: $21.00-$28.00 an hour (final salary rate will be determined based on experience and skills).
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Templeton, CA
People’s Self-Help Housing (PSHH) is looking to hire a property manager to support a 36-unit affordable housing Senior property in Templeton, CA, and travel to other properties. This individual will rove/assist other properties for two days a week and manage their location the rest of the week.
With a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full-time position (40 hours/week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/Vision, LTD/STD
- Profit Sharing Pension Plan
- Paid Vacation, Holidays and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Part of this position’s compensation includes a 2-bedroom apartment onsite at the property (Templeton Place II). Housing will not be available until February 2025.
Responsibilities
Compliance
• All duties related to processing tenant applications including marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining waiting list, showing apartments and reviewing lease contracts with tenants.
• All duties related to processing tenant applications
• Annually re-certify tenants by the effective date
• Review and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completed
• Attend training classes and seminars to stay current with appropriate property required certification
• Maintain tenant and unit files in accordance with regulations
Maintenance/Safety
• Perform move-out inspections with Maintenance Manager
• Ensure settlement statements and other parts of the move out process are completed accurately and timely
• Maintain accurate information on vacancies and the make ready process
• Arrange for re-keying of door locks
• Process repairs quickly to ensure the unit can be re-rented as soon as possible
• Assist with periodic inspections
• Perform move-in inspections with tenants
• Ensures all turnover procedures are followed, and that turnovers are accomplished in a timeframe and manner consistent with PSHH standards, and the property’s budgetary goals and limitations.
• Ensure work orders are prioritized and completed according to policy
• Track preventive maintenance and process purchase requests and approval forms
• Check community areas and shared spaces for cleanliness and safety on a daily basis
• Maintain control of keys for apartments and common areas
• Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
• Ensure physical standards for each site are achieved in accordance with expectations of the organization.
Resident Management
• Review lease and house rules and with the new tenants and instruct on the use of appliances, etc.
• Assist tenants in organizing regular cultural and national celebrations
• Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities
• Reinforcing lease, addendums, house rules with proper notices and meetings
Financial
• Help with budget overview, work on early stages of budget development
• Ensure variance reporting is completed monthly for each property
• Collect rents according to policy and ensure benchmarks are met
• Ensure leasing procedures are followed and occupancy levels are at standards
• Process security deposit refunds in a timely manner
• Process accounts payable on a weekly basis
• Work within the approved operating budget
• Collect rents, post to database, make bank deposits and maintain tenant and unit files in accordance with regulations and within a timely manner. If applicable, collect laundry money, roll and deposit on a regular basis
• Perform move-in inspections with tenants; re-review lease and house rules and with the new tenants and instruct on the use of appliances, etc.
• Perform move-out inspections in coordination with Portfolio Manager and/or Facilities/Maintenance Manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Make sure any repairs/maintenance needs are made as quickly as possible so that the unit can be re-rented as soon as possible
• Assist with periodic inspections
• Process accounts payable on a weekly basis
• Attend appropriate training classes and seminars to stay current with appropriate property required certification
• Prepare various weekly and monthly reports as required
• Work within the approved operating budget
• Process work orders by notifying maintenance staff, landscape staff or an outside provider as instructed, of needed repairs. Track preventive maintenance. Process purchase requests and approval forms
• Maintain a maintenance file for each unit to maintain warranty information, track and schedule preventative maintenance required and performed
• Check community spaces, grounds, mailboxes and parking areas for cleanliness and safety on a daily basis
• Maintain control of keys for apartments and common areas. Assist tenants with lockouts
• Assist tenants in organizing typical cultural and national celebrations
• Property Managers may be required by management to live on site as a condition of employment. This requirement would be determined by factors such as but not limited to local/state/federal regulations and/or what management believes to be in the best interest of the property or the need to maintain property compliance with funders and/or others; the requirements may change from time to time
• Maintain the community room calendar, if applicable. Review the cleaning policy, security deposit and other rules with tenants. Accept and refund deposits for appropriate use of community space
• Work with the Health and Community Services Department, the Portfolio Manager and local agencies to coordinate self-sufficiency programs and recreational activities for tenants, if applicable. If applicable, advise tenants on accessing public and private social services
• Prepare for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
• Other duties as assigned
Coverage
- Travel to other sites as needed
- Provide coverage for above duties while property managers are on leave
- Assist with special projects on teams of property managers
Requirements
- Bilingual (English/Spanish) is a plus.
- Must be willing to travel 40% of the time.
- YARDI property management software is highly desirable.
- Proficiency in Microsoft Office, especially in Word and Excel
- Strong verbal and written communication skills
- Ability to work with people of all cultures and economic status
- Ability to provide professional and courteous customer service
- Works collaboratively in a team environment
- Ability to prioritize, multitask, and meet deadlines autonomously
- Experience working in an office environment and using office equipment.
- Affordable property management experience preferred (USDA, TCAC, HOME, and/or HUD)
- Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
- Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle.
- Light lifting (up to 20 pounds), walking, bending, and squatting
Starting Compensation Range: $21.00-$28.00 an hour (final salary rate will be determined based on experience and skills).
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Morro Bay, CA
People’s Self-Help Housing (PSHH) is looking to hire a senior property manager to support a 40-unit affordable housing Senior property in Morro Bay, CA, and travel to other properties. This individual will rove/assist other properties, train other property managers, and attend to their property throughout the week.
With a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.
This is a full-time position (40 hours/week).
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/Vision, LTD/STD
- Profit Sharing Pension Plan
- Paid Vacation, Holidays and Sick Time
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
Part of this position’s compensation includes a 2-bedroom apartment onsite at the property (Ocean View Manor).
Responsibilities
Training and Administration
• Training and mentorship of Property Managers, including assisting in hiring and leading
ongoing training.
• Mentor managers at assigned properties. Ensure managers in group are comfortable
and supported at PSHH.
• Help portfolio managers determine necessary interventions and training for managers.
• Help with tenant intervention as needed.
• Prepare various weekly and monthly reports as required.
• Maintain the community room calendar, if applicable.
• Lead department-wide training, as applicable and appropriate.
• Manage large projects, as assigned. Problem-solve with managers.
Compliance
• All duties related to processing tenant applications.
• Annually re-certify tenants by the effective date.
• Review and prepare for audits from regulatory agencies and investors by ensuring that
all internal and regulatory compliance requirements are followed and completed.
• Attend training classes and seminars to stay current with appropriate property required
certification.
• Maintain tenant and unit files in accordance with regulations.
Maintenance/Safety
• Perform move-out inspections with Maintenance Supervisor.
• Ensure settlement statements and other parts of the move out process are completed
accurately and timely.
• Maintain accurate information on vacancies and the make ready process.
• Arrange for re-keying of door locks.
• Process repairs quickly to ensure the unit can be re-rented as soon as possible.
• Assist with periodic inspections.
• Perform move-in inspections with tenants.
• Ensures all turnover procedures are followed, and that turnovers are accomplished in a
timeframe and manner consistent with PSHH standards, and the property’s budgetary
goals and limitations.
• Ensure work orders are prioritized and completed according to policy.
• Track preventive maintenance and process purchase requests and approval forms.
• Check community areas and shared spaces for cleanliness and safety on a daily basis
• Maintain control of keys for apartments and common areas.
• Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes,
etc.
• Ensure physical standards for each site are achieved in accordance with expectations of
the organization.
Resident Management
• Review lease and house rules and with the new tenants and instruct on the use of
appliances, etc.
• Assist tenants in organizing regular cultural and national celebrations.
• Help to coordinate, through department collaboration, self-sufficiency tenant programs
and activities.
• Reinforcing lease, addendums, house rules with proper notices and meetings.
Financial
• Help with budget overview, work on early stages of budget development.
• Ensure variance reporting is completed monthly for each property.
• Collect rents according to policy and ensure benchmarks are met.
• Ensure leasing procedures are followed and occupancy levels are at standards.
• Process security deposit refunds in a timely manner.
• Process accounts payable on a weekly basis.
• Work within the approved operating budget.
Requirements
- Ability to speak/write Spanish preferred
- Relate and work well with people from diverse backgrounds
- Ability to work in a collaborative manner and in a team environment
- Organized, responsive, and responsible
- Define and solve problems
- Excellent communication skills
- YARDI property management software
- Excellent computer skills
Starting Compensation Range: $24.50-$31.25 an hour (final salary rate will be determined based on experience and skills).
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Santa Barbara County
People’s Self-Help Housing (PSHH) is looking to hire motivated Substitute Educators who are looking to gain experience in Education and who love working with children. These individuals will assist in implanting our program objectives and reach our goals, to meet the needs of our targeted population. This position will require traveling to Goleta, Carpinteria, and Santa Barbara.
-
Employer investment in professional education and employee wellness
-
An excellent supportive staff and work environment.
- Help implement program objectives and goals to meet the needs of the targeted population
- Support child education based on grade level, schools attended and subjects needing assistance
- Help schedule enhancement program daily tutoring activities
- Help maintain, update and/or create student progress files
- Help monitor participant progress in conjunction with the Educator
- Attend meetings with Regional Coordinator to monitor progress and help refine and create program
- Perform other duties as required by the Regional Coordinator
- Bilingual in English/Spanish required
- Demonstrated ability to work well with children in an educational setting
- Excellent communication and organizational skills
- Ability to handle sensitive information in a confidential manner
- Culturally sensitive to the target population
- Ability to work well with other Educators, department leadership, and volunteers
- Ability to lead groups of students in different activities: crafts, enrichment activities, or P.E.
- Ability to tutor students, grade K-12, in all subjects
- Experience working with special needs children desired
- High School Diploma or Equivalent
- Must successfully complete the DOJ fingerprint testing and show proof of TB clearance
- First Aid and CPR certified preferred
Starting Compensation Range: $16.50-$19.00 an hour (final salary or hourly rate will be determined based on experience and skills)
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
San Luis Obispo, CA
People’s Self-Help Housing (PSHH) is looking to hire motivated Temporary Marketing & Occupancy Coordinator in San Luis Obispo, CA
Temp to Hire position 40 hours/week (6-month assignment)
Salary DOE, with a very competitive benefit package including:
- Employer-paid Medical/Dental/ Vision, LTD/ STD
- Employer investment in professional education and employee wellness
- An excellent supportive staff and work environment.
- All duties related to processing tenant applications including marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income.
- Maintain waiting lists, refreshing lists at least once a year through purging of old applications.
- Coordinate with Property Managers to show apartments to prospective residents.
- Review and sign lease contracts with applicants. Prepare new resident file and forward to the Property.
- Review and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completed as it relates to leasing activities.
- Attend training classes and seminars to stay current with appropriate required certification.
- Maintain tenant files and leasing records in accordance with regulations.
- Proactively work applicant files in preparation for upcoming vacancies.
- Track vacancies from point of Notice to Vacate being received through the unit turn process and have files ready for move in.
- Perform work in accordance with PSHH policies, procedures and standards. Coordinate with third party referral agencies for applicant referrals.
- Provide regular internal reporting regarding vacancies and housing applications.
- Other duties as assigned.
- Leasing experience
- General computer literacy
- Proficiency in Microsoft Office, especially in Word and Excel
- Strong verbal and written communication skills
- Ability to work with people of all cultures and economic status
- Bilingual (English/Spanish) may be required and is always highly preferred
- Ability to provide professional and courteous customer service
- Works collaboratively in a team environment
- Ability to prioritize, multitask and meet deadlines autonomously
- Experience working in an office environment and using office equipment
- Experience in affordable housing property management and/or leasing highly desired
- Proven ability and experience maintaining confidentiality with proprietary company information and personal client information
- Valid CA driver’s license, proof of auto insurance and access to a reliable vehicle.
- Light lifting (up to 20 pounds), walking, bending and squatting for short periods of time.
Starting Compensation Range: $25.00 – $28.00 an hour (final salary or hourly rate will be determined based on experience and skills)
To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401
Joining the PSHH team this month:
PSHH is an equal opportunity employer that is committed to diversity, equity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. PSHH makes hiring decisions based solely on qualifications, merit, and business needs at the time of hire.
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